A 99.9% Server Uptime
Our shared website hosting platform is based on a stable, top–class hardware architecture and a heavily tweaked version of Linux. This is why, no matter what your web site is, or how many visitors you’ve got, or even in case there’s a DDoS attack, our physical machines will stay up and your sites will stay accessible online.
All our shared website hosting plans packages feature a 99.9% server uptime guarantee. And irrespective of which datacenter you pick, our uptime guarantee stays the same.
A 99.9% Network Uptime
In order to provide a good–quality hosting service, you can scarcely rely on the default network configuration in a datacenter. We’ve set up our very own custom network so as to ensure the very best connection speed with the outside world.
And because of this, no matter which data centers you select: our data center in the USA, our data center in the United Kingdom, in our data center in Finland, in our data center in Eastern Europe or our data center in Australia, you can enjoy an assured 99.9% network uptime. And this uptime guarantee is available with all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. In case you are not satisfied with our web hosting services, or if you consider them inadequate, or if you decide that you need to have a VPS hosting plans instead of a cloud hosting package – we will give you your money back, no questions asked.
All domain name registrations are non–refundable, but you’ll retain complete control over your domains even if you cancel your web hosting account with us.
24/7 Technical Support
If you’ve ever had to wait for hours to receive a reply, you know how aggravating this can be, particularly when your web site is at stake. That’s the reason why our company offers you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our tech support engineers will be right here and they’ll respond to you in under 60 minutes. And the best part is that their average ticket response time is less than 20 minutes!