Customer Support Channels
A 1–hour Response Guarantee
Our customer assistance crew is educated to speedily attend to all our shared website hosting plans users’ questions and advice questions. Via our ticketing system, you’ll be able to supply your issue and a support staff member will likely go back to to you within max 1 hour. In fact, practice has confirmed that the general resolution period is Twenty minutes.
A Top–quality Support Service
You can easlily email us 24x7x365 with any issue you may have relevant to Smooth Web Hosting’s offerings. Now we have qualified professionals available at all times to give assistance anytime needed. You can use the ticket system or drop an email any time, or pick–up the telephone or use the live chat through business hours.
An Intuitive Help Section
Our Control Panel supplies a thorough practical knowledge base which is integrated into all parts. In each part, you will find a Help press button that will load for you a group of step–by–step online classes on how to take advantage of a selected element or carry out a selected action. Furthermore, we have generated guide training videos to help you to get a better idea of the Control Panel’s interface.