Phone Support in Shared Website Hosting
Since we have live telephone support 14 hrs a day, you'll be able to call us and talk to one of our customer support representatives to get more info about any of the shared website hosting plans that we supply and make sure that our servers meet the system requirements for your websites before purchasing anything. For your convenience, we now have phone numbers on three continents so that you will be able to call the one nearer to you - in the USA, the UK or Australia. If you're already a customer, you can phone us about general and billing matters, and even about some tech matters. In case the issue is strictly technical or it needs more time to investigate, you'll have to go through our ticketing system, that will allow both you and our tech support team to track the details given by both sides.
Phone Support in Semi-dedicated Servers
Any time you need more information for the Linux semi-dedicated servers that we supply, you can call one of the three support lines we have around the world - in the United States, Great Britain and Australia. In this way, you can check in advance if our solutions will be appropriate for your sites. If you are already our customer and you have a semi-dedicated account, you are able to get in touch with us over the phone for 14 hours every day about any type of billing or general queries. For strictly tech troubles you'll be able to employ our ticketing system so as to communicate with our tech support since sometroubles just require additional time to be dealt with, but we can assist you over the phone with quite a lot of minor tech problems as well, saving you efforts and time.