A lot of users who start using their first web hosting account, or change companies, frequently have queries with regard to how particular operations are accomplished or confront predicaments when setting up different things such as e-mails, website settings, and so on. This is why, a lot of web hosting providers have prepared documentation with frequently asked questions and problems in order to help their customers get info swiftly and seamlessly. Consequently, the client service staff members can devote more time to actual issues that particular clients may be experiencing, as the solution for the minor things will be available online and clients will be able to easily handle them without getting in touch with the customer service staff. Having detailed documentation is exceptionally important, especially for new users without any previous experience, because the web hosting service involves a vast amount of features and lots of individuals can become confused about what to do. A good information repository can both help you do the operations that you need and become aware of how the web hosting service functions as a whole.

Extensive Online Documentation in Shared Website Hosting

All shared website hosting plans that we are offering include an elaborate knowledge base where you can find everything you need to know with regard to your hosting account. Irrespective of whether you are planning to create a brand-new MySQL database, to forward a domain name by means of an .htaccess file or to create an e-mail account on your PC or telephone, you can simply read our step-by-step help articles and all the info that you need will be there. When you visit a given section of the Hepsia hosting Control Panel, you’ll see articles that are associated with the features that you can access through it. In case you want to check the complete collection of articles and get informed about all the features that Hepsia offers, or simply to read generic info about the web hosting service, you can browse the entire knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve done our utmost to cover any obstacle that you could possibly run into, but in case you do not find the info that you’re looking for, you can always contact us, as our tech support staff members are available 24/7/365.

Extensive Online Documentation in Semi-dedicated Servers

We’ve prepared an in-depth online knowledge base for all our present and future clients, so in case you purchase a semi-dedicated server account through us, you will be able to find any information that you’re looking at any moment. We’ve got plenty of informational help articles, which will help you better understand what’s happening in your account – "What’s PHP?" and "What are file access permissions?" are merely two instances. Our instructive tutorials will help you do anything you want – unpack an archive, import a database, redirect a domain name, and so on. Besides, we also have troubleshooting instructions, which will allow you to find out what precipitates a certain problem and the probable solutions for it. If you are unable to send emails or your domain name opens a 500 Internal Server Error message, for instance, you can check our knowledge base and recover the issue instantly. The articles can be accessed through each Control Panel section, as well as through the all-encompassing Help section.